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Spider Logistics Europe Q3 2011 newsletter

4PL Collaborative Outsourcing

Spider Logistics Europe launches its new web site on Tuesday 4th October 2011, outlining its key offerings and benefits that can be achieved working with Spider Logistics as your 4PL provider. This newsletter focuses on the key benefits of collaborative outsourcing, demonstrated within a customer case study, which clearly outlines the key benefits to partnering with Spider Logistics.

Forward thinking organizations approach outsourcing from a different perspective. Instead of viewing it as a removing exercise and a giving-away strategic control, they look at outsourcing as a low or no cost strategy for adding talent, capacity and technology. Instead of relinquishing control, they are importing expertise, talent and technology that help drive down costs, improve efficiency and enhance customer satisfaction.

Spider Logistics Europe is well placed to offer outsourcing services for your supply chain, in a collaborative manner. This is a perfect way to support your team with the right level of expertise and knowledge in transport without the investment, while you can focus on your customer’s needs, growing your business.

 

4PL Collaborative Outsourcing case study

Challenge

One of our customers had a fragmented approach to managing their transport requirements and traditionally approached the problem by looking for carriers with the lowest price per transport lane. This approach led to a multitude of carriers which required hands on management, plus a multitude of hidden costs with regard to freight invoicing, day to day communication between various carriers etc.

Solution

Spider Logistics Europe solution was to move towards a collaborative outsourcing approach were the customer retained overall control of strategy and direction, but looked to Spider logistics to provide expertise, talent and technology to drive down costs, improve efficiency and enhance customer satisfaction.

An overall 10% savings was achieved through a combination of our extensive carrier management program together with Spider Logistics transport management system operated in conjunction with a central control tower approach strategy. This strategy enables us to manage multiple customers transportation networks from a central point, thereby leveraging both human savings and process synergies for our customers and carrier networks.

 

Key Customer Benefits

  • 5 to 8 % Reduction in transportation costs
  • Increased customer service levels
  • Optimized supply chain performance, reliability & visibility
  • Greater business process flexibility
  • Streamlining and automating the process of auditing freight bills and approving freight payments.
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